Privacy Policy

Smart Mood Lab MB, Inc (“us”, “we”, or “our”) operates the https://phone-cases.eu website (the “Store” or “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://phone-cases.eu

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

1.1. Personal Information:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

· Contact information (e.g., name, email address, postal address, phone number).

· Payment information (e.g., credit card details, billing address).

1.2. Transaction Data:

Information related to purchases made on the Store.

Order history, order status, and shipping information.

1.3. Usage Information:

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Store that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

1.4. Cookies and Tracking data:

We use cookies and similar technologies to collect information about your browsing activities on our website.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

· Session Cookies. We use Session Cookies to operate our Service.

· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

· Security Cookies. We use Security Cookies for security purposes.

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

2.1. Providing Products and Services:

Fulfilling your orders and providing customer support.

Processing payments and managing your account.

2.2. Marketing and Promotions:

Analyzing your preferences to tailor marketing communications.

2.3. Improving Our Services:

Analyzing website usage to enhance user experience.

Troubleshooting and improving the functionality of our online store.

2.4. Legal Obligations:

Complying with applicable laws, regulations, and legal requests.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

3.1. Service Providers:

Third-party service providers who assist us in running our business (e.g., payment processors, shipping companies, analytics tools).

3.2. Legal Requirements:

When required by law or in response to valid legal requests.

3.3. Business Transfers:

In the event of a merger, sale, or other business transaction, your data may be transferred.

4. GDPR Compliance

For individuals located in the European Union (EU), we are committed to ensuring compliance with the General Data Protection Regulation (GDPR). This section outlines key aspects of our GDPR compliance, including the legal bases for processing your personal data and your rights.

4.1. Legal Grounds for Processing Personal Data

We process your personal data in compliance with the GDPR, which mandates that processing of personal data must have a legal basis. We process your data under the following legal grounds:

· Contractual Necessity: We process your data to fulfill our contractual obligations when you make a purchase or enter into a contract with us.

· Consent: We obtain your explicit consent for specific data processing activities, such as sending marketing communications.

· Legal Obligations: We process your data to comply with legal obligations under EU law.

4.2. Your Rights Under the GDPR

As an individual located in the EU, the GDPR grants you certain rights regarding your personal data. These rights include:

· Right to Access: You have the right to request access to your personal data that we hold.

· Right to Rectification: You can request corrections to your inaccurate or incomplete personal data.

· Right to Erasure: You may request the deletion of your personal data under certain circumstances.

· Right to Restriction of Processing: You can request that we limit the processing of your data under specific conditions.

· Right to Data Portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format.

· Right to Object: You can object to the processing of your data, including for direct marketing purposes.

· Automated Decision Making: We do not engage in automated decision-making, including profiling, without your explicit consent.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.

5. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

6.1. Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN

7. Behavioral remarketing

We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

7.1. Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: HTTP://WWW.GOOGLE.COM/SETTINGS/ADS

Google also recommends installing the Google Analytics Opt-out Browser Add-on – HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN

7.2. Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: HTTPS://WWW.FACEBOOK.COM/HELP/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: HTTPS://WWW.FACEBOOK.COM/HELP/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA HTTP://WWW.ABOUTADS.INFO/CHOICES/, the Digital Advertising Alliance of Canada in Canada HTTP://YOURADCHOICES.CA/ or the European Interactive Digital Advertising Alliance in Europe HTTP://WWW.YOURONLINECHOICES.EU/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: HTTPS://WWW.FACEBOOK.COM/PRIVACY/EXPLANATION

7.3. Pinterest

Pinterest remarketing service is provided by Pinterest Inc.

You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: HTTP://HELP.PINTEREST.COM/EN/ARTICLES/PERSONALIZATION-AND-DATA

You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: HTTPS://ABOUT.PINTEREST.COM/EN/PRIVACY-POLICY

8. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-App Payments

Their Privacy Policy can be viewed at HTTPS://WWW.APPLE.COM/LEGAL/PRIVACY/EN-WW/

PayPal

Their Privacy Policy can be viewed at HTTPS://WWW.PAYPAL.COM/WEBAPPS/MPP/UA/PRIVACY-FULL

Stripe and Woopaymens

Their Privacy Policy can be viewed at https://stripe.com/en-lt/privacy

Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. You will be notified of any significant updates.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@phone-cases.eu

By using Phone-Cases.eu, you agree to the terms outlined in this Privacy Policy.

Last Updated: OCT 25, 2023.

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